tado GmbH Status

All Systems Operational

About This Site

We continuously monitor the status of our services and apps. If there are known issues, services will be marked accordingly. For maintenance and major incidents, a note will be posted here. If you are experiencing problems with your tado° system and do not see and problems reported here, please contact our support team.

tado° App Operational

Smart Device Control Operational

Device Installations Operational

Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 18, 2026

No incidents reported today.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

Log-in issue affecting the tado° app

Resolved - This incident has been resolved.
Jul 16, 12:50 CEST

Monitoring - The service provider reported it's up and running again, we will monitor the systems to make sure everything goes back to normal.
Jul 16, 12:10 CEST

Identified - We have traced the cause of the incident to one of our service providers. We are working closely with them to resolve the situation as quickly as possible, and we sincerely apologize for the inconvenience.
Jul 16, 11:12 CEST

Update - We are continuing to investigate this issue.
Jul 16, 10:25 CEST

Update - We are continuing to investigate this issue.
Jul 16, 10:24 CEST

Investigating - We have identified an incident affecting our app. Users may not be able to log in at the moment. Please subscribe to our status page for further updates.
Jul 16, 10:04 CEST

Jul 15, 2026

Database maintenance affecting the tado° app

Completed - The scheduled maintenance has been completed.
Jul 15, 11:12 CEST

Verifying - Verification is currently underway for the maintenance items.
Jul 15, 11:07 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 11:00 CEST

Scheduled - We are planning a scheduled maintenance of our database. For a few short periods within this time:
- your tado° app might become unresponsive.
- your rooms might show an "offline" message.
- the temperature changes in your Smart Schedule might be delayed.

Manual control on your tado° devices will continue to work as expected. You can find more information on how to control your devices manually here:
- Line X: https://help.tado.com/en/articles/9230283
- V3+: https://support.tado.com/en/articles/3405564

Thank you for your understanding.

Your tado° Team
Jul 15, 10:37 CEST

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

Database maintenance affecting the tado° app

Completed - The scheduled maintenance has been completed.
Jul 9, 13:34 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 13:30 CEST

Scheduled - We are planning a scheduled maintenance of our database. For a short period within this time, your tado° app might become unresponsive with respect to updating your home or user data on the cloud. General device operations should not be affected.

Thank you for your understanding.

Your tado° Team
Jul 9, 11:01 CEST

Jul 8, 2026

Database maintenance affecting the tado° app

Completed - The scheduled maintenance has been completed.
Jul 8, 12:25 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 12:15 CEST

Update - We will be undergoing scheduled maintenance during this time.
Jul 8, 11:34 CEST

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.