tado°
Update - We are continuing to investigate the HomeKit issue on our side but at this moment all indications seem to point towards the iOS 15.2 update being the root cause of the issue.
If you have not yet updated your phone to 15.2 we strongly suggest you stay on 15.1 or below until this HomeKit issue has been resolved.
If you have already updated your phone to 15.2 and you are experiencing issues with HomeKit on your tado Smart AC Control, we suggest you keep trying to update to the latest iOS beta that will hopefully contain a fix in the future.
Jan 11, 10:01 CET
Investigating - We are currently investigating HomeKit connectivity issues for the Smart AC Control V3 and V3+, mainly affecting iOS version 15.2. Please wait for an iOS update from Apple or a fix from our side and please refrain from deleting the devices from your tado account or from your HomeKit setup since this will not fix the issue.
In the meantime, you can keep using the tado° Smart AC Control using your tado° iOS/Android app without problems.
Thank you for your continued patience and understanding.
Jan 5, 16:15 CET

About This Site

We continuously monitor the status of app.tado.com and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to tado° and do not see a notice posted, please contact our support team.

Website ? Operational
90 days ago
100.0 % uptime
Today
Webshop ? Operational
90 days ago
100.0 % uptime
Today
IoT cloud hub ? Operational
90 days ago
98.08 % uptime
Today
Device connectivity ? Operational
90 days ago
100.0 % uptime
Today
Room climate report database ? Operational
90 days ago
100.0 % uptime
Today
Smart schedule execution ? Operational
90 days ago
100.0 % uptime
Today
360 Remote Monitoring ? Operational
90 days ago
100.0 % uptime
Today
Operational
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No downtime recorded on this day.
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Past Incidents
Jan 29, 2022

No incidents reported today.

Jan 28, 2022

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Jan 23, 2022

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Jan 22, 2022

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Jan 21, 2022

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Jan 20, 2022

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Jan 19, 2022

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Jan 18, 2022

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Jan 17, 2022

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Jan 16, 2022

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Jan 15, 2022

No incidents reported.