tado GmbH Status

tado°

All Systems Operational

About This Site

We continuously monitor the status of my.tado.com and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to tado° and do not see a notice posted, please contact our support team.

tado° website & shop Operational

IoT cloud hub Operational

Device connectivity Operational

Room climate report database Operational

Smart schedule execution Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 17, 2019

No incidents reported today.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

Backend Services Upgrade

Completed - The scheduled maintenance has been completed.
Nov 15, 13:55 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 13:25 CET

Scheduled - We are planning to upgrade one of our backend services. Server Application performance will be degraded.
Nov 15, 13:23 CET

Nov 14, 2019

connection issues affecting some tado° devices

Resolved - The incident has been resolved.
In case your connectivity issues still persist, please contact your Internet service provider.
Nov 14, 15:27 CET

Identified - Some of tado° devices have problems connecting to our servers due to Vodafone outage: https://xn--allestrungen-9ib.de/stoerung/vodafone/nachrichten/277031-stoerung-bei-vodafone/.
Control of your heating or air conditioning system is still possible via the user interface on the device. You can find more detailed information about the topic in the following article: https://support.tado.com/hc/en-gb/articles/207373166
Nov 14, 08:02 CET

Investigating - Some of tado° devices have problems connecting to our servers. We are aware of the issue and working on it urgently.
Nov 13, 22:23 CET

Nov 12, 2019

Room climate report database scheduled maintenance

Completed - The scheduled maintenance has been completed.
Nov 12, 01:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 01:00 CET

Scheduled - We will be undergoing scheduled maintenance to Room climate report database during this time.
Nov 11, 15:47 CET

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.