tado°
All Systems Operational

About This Site

We continuously monitor the status of my.tado.com and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to tado° and do not see a notice posted, please contact our support team.

Uptime over the past 90 days. View historical uptime.
Website & shop ? Operational
90 days ago
100.0 % uptime
Today
IoT cloud hub ? Operational
90 days ago
100.0 % uptime
Today
Device connectivity ? Operational
90 days ago
100.0 % uptime
Today
Room climate report database ? Operational
90 days ago
99.99 % uptime
Today
Smart schedule execution ? Operational
90 days ago
100.0 % uptime
Today
360 Remote Monitoring ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Aug 4, 2020

No incidents reported today.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020
Room Climate Report temporarily unavailable in the tado° app
Resolved - This incident has been resolved.
Jul 29, 01:34 CEST
Monitoring - A fix has been implemented by our database provider. We are monitoring the situation with them.
Jul 29, 01:21 CEST
Identified - It appears that the Room Climate Report fails to load (again) for most of our users. We are escalating this problem with our time-series database service provider to resolve the issue as soon as possible.
Jul 29, 00:44 CEST
Jul 28, 2020
degraded performance affecting Room Climate Report in the tado° app
Resolved - This incident has been resolved.
Jul 28, 12:17 CEST
Monitoring - The Climate Report should now be working. We will keep monitoring the health of the system to ensure its stability.
Jul 28, 11:39 CEST
Update - We are continuously communicating with our time-series database service provider to resolve the issue.
Jul 28, 09:28 CEST
Identified - We have just identified an incident affecting the Room Climate Report of our app, whereby it fails to load data successfully. Please subscribe to our status page for further updates and information on possible self-help.
Jul 28, 07:41 CEST
Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020

No incidents reported.

Jul 23, 2020

No incidents reported.

Jul 22, 2020

No incidents reported.

Jul 21, 2020

No incidents reported.

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