Room Climate Report temporarily unavailable in the tado° app
Incident Report for tado GmbH
Resolved
This incident has been resolved.
Posted Jul 29, 2020 - 01:34 CEST
Monitoring
A fix has been implemented by our database provider. We are monitoring the situation with them.
Posted Jul 29, 2020 - 01:21 CEST
Identified
It appears that the Room Climate Report fails to load (again) for most of our users. We are escalating this problem with our time-series database service provider to resolve the issue as soon as possible.
Posted Jul 29, 2020 - 00:44 CEST
This incident affected: Room climate report database.