Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Nov 05, 2020 - 15:19 CET
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Nov 05, 2020 - 15:08 CET
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Nov 05, 2020 - 14:57 CET
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Nov 05, 2020 - 14:48 CET
In progress
Our scheduled database maintenance is in progress and is scheduled to last until 17:00 CET.
For periods within this time, you can expect that: - your tado° app might become unresponsive. - your rooms might show a "no remote access" message. - the temperature changes in your Smart Schedule might be delayed.
Manual control on your tado° devices will continue to work as expected. You can find more information on how to control your devices manually here: https://support.tado.com/hc/articles/207704943
Thank you for your understanding and patience with us.
Your tado° Team
Posted Nov 05, 2020 - 14:30 CET
Scheduled
We are planning to upgrade our database to respond to the rapid increase in the number of tado° devices that were connected this heating season.
This will take place tomorrow, the 5th of November, between 14:30 CET and 17:00 CET.
For periods within this time, you can expect that: - your tado° app might become unresponsive. - your rooms might show a "no remote access" message. - the temperature changes in your Smart Schedule might be delayed.
Manual control on your tado° devices will continue to work as expected. You can find more information on how to control your devices manually here: https://support.tado.com/hc/articles/207704943
Thank you for your understanding and patience with us.
Your tado° Team
Posted Nov 04, 2020 - 15:47 CET
This scheduled maintenance affected: Smart Device Control.