degraded performance affecting the tado° app

Incident Report for tado GmbH

Resolved

We have successfully resolved the incident we reported to you earlier. For future updates and further information, please check our status page.
Posted Nov 19, 2024 - 17:42 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 19, 2024 - 13:54 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 19, 2024 - 13:32 CET

Update

We are continuing to work on a fix for this issue.
Posted Nov 19, 2024 - 11:40 CET

Identified

We have identified an incident affecting the performance of our app. Please subscribe to our status page for further updates and information on possible self-help.
Posted Nov 19, 2024 - 11:40 CET
This incident affected: Smart Device Control.